Information about the current status of IT systems at the University of Gloucestershire.

Services

28 up
2 issue
0 down
Groups Services status
Group Web Services.
infonet.glos.ac.uk status is up.
www.glos.ac.uk status is up.
Staffnet status is up.
Group Email Services & Office 365.
Staff Email & Office 365 status is degraded-performance with ongoing incident.
Student Email & Office 365 status is up.
Group Student Services.
Infoserver status is up.
Library Service status is up.
Moodle status is degraded-performance with ongoing incident.
my.glos.ac.uk status is up.
Student Records Online status is up.
Group Staff Services.
CareerHub status is up.
Course Portal status is up.
Resource Booker status is up.
Staff Records Online status is up.
VDI status is up.
Windows Workstation status is up.
Group Network Services.
Internet Connection status is up.
Printing status is up.
Telephones status is up.
University Network status is up.
Wifi status is up.
Group Applications.
Agresso status is up.
CAFM status is up.
Online Store status is up.
SITS status is up.
Sunrise status is up.
Misc Services status is up.
Data Warehouse status is up.
Star Rez - Accommodation Portal status is up.
Timetables status is up.

Notifications

Group Email Services & Office 365. Staff Email & Office 365 status is degraded-performance with ongoing incident.
Outlook prompting for credentials - identified, 20 Sep 2019 1:04pm BST

We are aware of an issue with Outlook 2016 users, where Outlook will continually prompt for user credentials.

This has been investigated and Microsoft advise us that upgrading to Office 2019 is the solution.

For Windows 10 users, this can be done via the Software Centre. This can be found by clicking the magnifying glass bottom left (search) and type software centre. For those still using Windows 7, please contact the IT Service Desk on 4044

Some users will not be able to perform the upgrade, this includes people using Excelerator, BIF, MS Project and Visio. Please contact 4044 for more information. Or email itlibraryhelpdesk@glos.ac.uk

Sorry for any inconvenience.

investigating, 15 Aug 2019 1:20pm BST

An authentication issue has been identified in Outlook where the app will continually prompt for user credentials.

This is currently under investigation. As a work around, please use web mail for the time being. If you need access to a shared mailbox, you can access this by clicking on your profile top right and select 'open another mailbox'. It will open in a separate tab from that of your own mail.

The Outlook web app can be found here https://outlook.office.com/ or via the staff home page.

Sorry for any inconvenience.

LTI Service Desk Team

Group Student Services. Moodle status is degraded-performance with ongoing incident.
Moodle Web Browser- Marking - identified, 09 Aug 2019 8:08am BST

We have had reports that Internet Explorer (IE) will not load marks within Moodle when annotating PDF's on Assessments.

We are advising staff to use Google Chrome until we can resolve this issue.

We are currently working to resolve this as soon as possible.

Please contact the IT & Library Helpdesk if you need any further information.

Planned Maintenance

Services history

infonet.glos.ac.uk

infonet.glos.ac.uk status on 21 Sep 2019 was .
infonet.glos.ac.uk status on 20 Sep 2019 was .
infonet.glos.ac.uk status on 19 Sep 2019 was .
infonet.glos.ac.uk status on 18 Sep 2019 was .
infonet.glos.ac.uk status on 17 Sep 2019 was .
infonet.glos.ac.uk status on 16 Sep 2019 was .
infonet.glos.ac.uk status on 15 Sep 2019 was .

www.glos.ac.uk

www.glos.ac.uk status on 21 Sep 2019 was .
www.glos.ac.uk status on 20 Sep 2019 was .
www.glos.ac.uk status on 19 Sep 2019 was .
www.glos.ac.uk status on 18 Sep 2019 was .
www.glos.ac.uk status on 17 Sep 2019 was .
www.glos.ac.uk status on 16 Sep 2019 was .
www.glos.ac.uk status on 15 Sep 2019 was .

Staffnet

Staffnet status on 21 Sep 2019 was .
Staffnet status on 20 Sep 2019 was .
Staffnet status on 19 Sep 2019 was .
Staffnet status on 18 Sep 2019 was .
Staffnet status on 17 Sep 2019 was .
Staffnet status on 16 Sep 2019 was .
Staffnet status on 15 Sep 2019 was .

Email Services & Office 365

Staff Email & Office 365

Staff Email & Office 365 status on 21 Sep 2019 was and had incident.
Staff Email & Office 365 status on 20 Sep 2019 was and had incident.
Staff Email & Office 365 status on 19 Sep 2019 was and had incident.
Staff Email & Office 365 status on 18 Sep 2019 was and had incident.
Staff Email & Office 365 status on 17 Sep 2019 was and had incident.
Staff Email & Office 365 status on 16 Sep 2019 was and had incident.
Staff Email & Office 365 status on 15 Sep 2019 was and had incident.

Student Email & Office 365

Student Email & Office 365 status on 21 Sep 2019 was .
Student Email & Office 365 status on 20 Sep 2019 was .
Student Email & Office 365 status on 19 Sep 2019 was .
Student Email & Office 365 status on 18 Sep 2019 was .
Student Email & Office 365 status on 17 Sep 2019 was .
Student Email & Office 365 status on 16 Sep 2019 was .
Student Email & Office 365 status on 15 Sep 2019 was .

Infoserver

Infoserver status on 21 Sep 2019 was .
Infoserver status on 20 Sep 2019 was .
Infoserver status on 19 Sep 2019 was .
Infoserver status on 18 Sep 2019 was .
Infoserver status on 17 Sep 2019 was .
Infoserver status on 16 Sep 2019 was .
Infoserver status on 15 Sep 2019 was .

Library Service

Library Service status on 21 Sep 2019 was .
Library Service status on 20 Sep 2019 was .
Library Service status on 19 Sep 2019 was .
Library Service status on 18 Sep 2019 was .
Library Service status on 17 Sep 2019 was .
Library Service status on 16 Sep 2019 was .
Library Service status on 15 Sep 2019 was .

Moodle

Moodle status on 21 Sep 2019 was and had incident.
Moodle status on 20 Sep 2019 was and had incident.
Moodle status on 19 Sep 2019 was and had incident.
Moodle status on 18 Sep 2019 was and had incident.
Moodle status on 17 Sep 2019 was and had incident.
Moodle status on 16 Sep 2019 was and had incident.
Moodle status on 15 Sep 2019 was and had incident.

my.glos.ac.uk

my.glos.ac.uk status on 21 Sep 2019 was .
my.glos.ac.uk status on 20 Sep 2019 was .
my.glos.ac.uk status on 19 Sep 2019 was .
my.glos.ac.uk status on 18 Sep 2019 was .
my.glos.ac.uk status on 17 Sep 2019 was .
my.glos.ac.uk status on 16 Sep 2019 was .
my.glos.ac.uk status on 15 Sep 2019 was .

Student Records Online

Student Records Online status on 21 Sep 2019 was .
Student Records Online status on 20 Sep 2019 was .
Student Records Online status on 19 Sep 2019 was .
Student Records Online status on 18 Sep 2019 was .
Student Records Online status on 17 Sep 2019 was .
Student Records Online status on 16 Sep 2019 was .
Student Records Online status on 15 Sep 2019 was .

CareerHub

CareerHub status on 07 Dec 2015 was .
CareerHub status on 06 Dec 2015 was .
CareerHub status on 05 Dec 2015 was .
CareerHub status on 04 Dec 2015 was .
CareerHub status on 03 Dec 2015 was .
CareerHub status on 02 Dec 2015 was .
CareerHub status on 01 Dec 2015 was .

Course Portal

Course Portal status on 07 Dec 2015 was .
Course Portal status on 06 Dec 2015 was .
Course Portal status on 05 Dec 2015 was .
Course Portal status on 04 Dec 2015 was .
Course Portal status on 03 Dec 2015 was .
Course Portal status on 02 Dec 2015 was .
Course Portal status on 01 Dec 2015 was .

Resource Booker

Resource Booker status on 07 Dec 2015 was .
Resource Booker status on 06 Dec 2015 was .
Resource Booker status on 05 Dec 2015 was .
Resource Booker status on 04 Dec 2015 was .
Resource Booker status on 03 Dec 2015 was .
Resource Booker status on 02 Dec 2015 was .
Resource Booker status on 01 Dec 2015 was .

Staff Records Online

Staff Records Online status on 07 Dec 2015 was .
Staff Records Online status on 06 Dec 2015 was .
Staff Records Online status on 05 Dec 2015 was .
Staff Records Online status on 04 Dec 2015 was .
Staff Records Online status on 03 Dec 2015 was .
Staff Records Online status on 02 Dec 2015 was .
Staff Records Online status on 01 Dec 2015 was .

VDI

VDI status on 07 Dec 2015 was .
VDI status on 06 Dec 2015 was .
VDI status on 05 Dec 2015 was .
VDI status on 04 Dec 2015 was .
VDI status on 03 Dec 2015 was .
VDI status on 02 Dec 2015 was .
VDI status on 01 Dec 2015 was .

Windows Workstation

Windows Workstation status on 07 Dec 2015 was .
Windows Workstation status on 06 Dec 2015 was .
Windows Workstation status on 05 Dec 2015 was .
Windows Workstation status on 04 Dec 2015 was .
Windows Workstation status on 03 Dec 2015 was .
Windows Workstation status on 02 Dec 2015 was .
Windows Workstation status on 01 Dec 2015 was .

Internet Connection

Internet Connection status on 21 Sep 2019 was .
Internet Connection status on 20 Sep 2019 was .
Internet Connection status on 19 Sep 2019 was .
Internet Connection status on 18 Sep 2019 was .
Internet Connection status on 17 Sep 2019 was .
Internet Connection status on 16 Sep 2019 was .
Internet Connection status on 15 Sep 2019 was .

Printing

Printing status on 21 Sep 2019 was .
Printing status on 20 Sep 2019 was .
Printing status on 19 Sep 2019 was .
Printing status on 18 Sep 2019 was .
Printing status on 17 Sep 2019 was .
Printing status on 16 Sep 2019 was .
Printing status on 15 Sep 2019 was .

Telephones

Telephones status on 21 Sep 2019 was .
Telephones status on 20 Sep 2019 was .
Telephones status on 19 Sep 2019 was .
Telephones status on 18 Sep 2019 was .
Telephones status on 17 Sep 2019 was .
Telephones status on 16 Sep 2019 was .
Telephones status on 15 Sep 2019 was .

University Network

University Network status on 21 Sep 2019 was .
University Network status on 20 Sep 2019 was .
University Network status on 19 Sep 2019 was .
University Network status on 18 Sep 2019 was .
University Network status on 17 Sep 2019 was .
University Network status on 16 Sep 2019 was .
University Network status on 15 Sep 2019 was .

Wifi

Wifi status on 21 Sep 2019 was .
Wifi status on 20 Sep 2019 was .
Wifi status on 19 Sep 2019 was .
Wifi status on 18 Sep 2019 was .
Wifi status on 17 Sep 2019 was .
Wifi status on 16 Sep 2019 was .
Wifi status on 15 Sep 2019 was .

Agresso

Agresso status on 21 Sep 2019 was .
Agresso status on 20 Sep 2019 was .
Agresso status on 19 Sep 2019 was .
Agresso status on 18 Sep 2019 was .
Agresso status on 17 Sep 2019 was .
Agresso status on 16 Sep 2019 was .
Agresso status on 15 Sep 2019 was .

CAFM

CAFM status on 21 Sep 2019 was .
CAFM status on 20 Sep 2019 was .
CAFM status on 19 Sep 2019 was .
CAFM status on 18 Sep 2019 was .
CAFM status on 17 Sep 2019 was .
CAFM status on 16 Sep 2019 was .
CAFM status on 15 Sep 2019 was .

Online Store

Online Store status on 21 Sep 2019 was .
Online Store status on 20 Sep 2019 was .
Online Store status on 19 Sep 2019 was .
Online Store status on 18 Sep 2019 was .
Online Store status on 17 Sep 2019 was .
Online Store status on 16 Sep 2019 was .
Online Store status on 15 Sep 2019 was .

SITS

SITS status on 21 Sep 2019 was .
SITS status on 20 Sep 2019 was .
SITS status on 19 Sep 2019 was .
SITS status on 18 Sep 2019 was .
SITS status on 17 Sep 2019 was .
SITS status on 16 Sep 2019 was .
SITS status on 15 Sep 2019 was .

Sunrise

Sunrise status on 21 Sep 2019 was .
Sunrise status on 20 Sep 2019 was .
Sunrise status on 19 Sep 2019 was .
Sunrise status on 18 Sep 2019 was .
Sunrise status on 17 Sep 2019 was .
Sunrise status on 16 Sep 2019 was .
Sunrise status on 15 Sep 2019 was .

Misc Services

Misc Services status on 21 Sep 2019 was .
Misc Services status on 20 Sep 2019 was .
Misc Services status on 19 Sep 2019 was .
Misc Services status on 18 Sep 2019 was .
Misc Services status on 17 Sep 2019 was .
Misc Services status on 16 Sep 2019 was .
Misc Services status on 15 Sep 2019 was .

Data Warehouse

Data Warehouse status on 21 Sep 2019 was .
Data Warehouse status on 20 Sep 2019 was .
Data Warehouse status on 19 Sep 2019 was .
Data Warehouse status on 18 Sep 2019 was and had incident.
Data Warehouse status on 17 Sep 2019 was .
Data Warehouse status on 16 Sep 2019 was .
Data Warehouse status on 15 Sep 2019 was .

Star Rez - Accommodation Portal

Star Rez - Accommodation Portal status on 21 Sep 2019 was .
Star Rez - Accommodation Portal status on 20 Sep 2019 was .
Star Rez - Accommodation Portal status on 19 Sep 2019 was .
Star Rez - Accommodation Portal status on 18 Sep 2019 was .
Star Rez - Accommodation Portal status on 17 Sep 2019 was .
Star Rez - Accommodation Portal status on 16 Sep 2019 was .
Star Rez - Accommodation Portal status on 15 Sep 2019 was .

Timetables

Timetables status on 21 Sep 2019 was .
Timetables status on 20 Sep 2019 was .
Timetables status on 19 Sep 2019 was .
Timetables status on 18 Sep 2019 was .
Timetables status on 17 Sep 2019 was .
Timetables status on 16 Sep 2019 was .
Timetables status on 15 Sep 2019 was .