Information about the current status of IT systems at the University of Gloucestershire.

Services

28 up
2 issue
0 down
Groups Services status
Group Web Services.
infonet.glos.ac.uk status is up.
www.glos.ac.uk status is up.
Staffnet status is up.
Group Email Services & Office 365.
Staff Email & Office 365 status is up.
Student Email & Office 365 status is up.
Group Student Services.
Infoserver status is up.
Library Service status is up.
Moodle status is up.
my.glos.ac.uk status is up.
Student Records Online status is up.
Group Staff Services.
CareerHub status is up.
Course Portal status is up.
Resource Booker status is degraded-performance with ongoing incident.
Staff Records Online status is up.
VDI status is up.
Windows Workstation status is up.
Group Network Services.
Internet Connection status is up.
Printing status is up.
Telephones status is up.
University Network status is up.
Wifi status is up.
Group Applications.
Agresso status is up.
CAFM status is up.
Online Store status is up.
SITS status is up.
Sunrise status is up.
Misc Services status is up.
Data Warehouse status is up.
Star Rez - Accommodation Portal status is up.
Timetables status is degraded-performance with ongoing incident.

Notifications

Group Applications. Timetables status is degraded-performance with ongoing incident.
Timetables Issues - monitoring, 11 Dec 2019 1:09pm GMT

The critical Timetabling system issues have now been resolved, however students and staff may find that some of their timetabled activities have been temporarily removed from their calendars.

We anticipate that calendars should be showing correctly again by the end of today (11/11/2019).

Staff should use the reports available on Infonet: https://infonet.glos.ac.uk/courseresources/Pages/timetables.aspx

Students should use the reports available on MyGlos Help: https://myhelp.glos.ac.uk/your-course/check-your-timetable-and-term-dates/Pages/default.aspx

We apologise for any inconvenience this may cause in the meantime.

monitoring, 05 Dec 2019 1:24pm GMT

The critical Timetabling system issues have now been resolved, however students and staff may find that some of their timetabled activities have been temporarily removed from their calendars.

We anticipate that calendars should be showing correctly again by the end of the week.

Staff should use the reports available on Infonet: https://infonet.glos.ac.uk/courseresources/Pages/timetables.aspx

Students should use the reports available on MyGlos Help: https://myhelp.glos.ac.uk/your-course/check-your-timetable-and-term-dates/Pages/default.aspx

We apologise for any inconvenience this may cause in the meantime.

investigating, 03 Dec 2019 4:57pm GMT

Any changes made to the timetable since 20/11/19 will not have updated on online timetable reports or student and staff calendars. Some modules may have been removed from timetables as a result of timetable changes.

Any room bookings made since 20/11/19 will not show on online timetable reports, including those accessed using QR codes.

Timetabling are currently working with the software provider Scientia, and LTI to find an urgent solution to this.

investigating, 26 Nov 2019 3:54pm GMT

Any changes made to the timetables since 21 November are not displaying on the online timetables or calendars.

To avoid academic sessions disappearing from student and staff timetables/calendars we are currently not making any changes to timetabled activities until this has been resolved.

investigating, 26 Nov 2019 2:19pm GMT

Some PC users are experiencing difficulties with connecting to Syllabus Plus.

This is currently being investigated to resolve the issue.

Resource Booker is now open again as normal for non-teaching room bookings. - monitoring, 11 Dec 2019 1:09pm GMT

Resource Booker is now open again as normal for non-teaching room bookings.

monitoring, 05 Dec 2019 1:21pm GMT

Resource Booker is now open again as normal for non-teaching room bookings.

The critical Timetabling system issues have now been resolved, however students and staff may find that some of their timetabled activities have been temporarily removed from their calendars.

We anticipate that calendars should be showing correctly again by the end of the week.

Staff should use the reports available on Infonet: https://infonet.glos.ac.uk/courseresources/Pages/timetables.aspx

Students should use the reports available on MyGlos Help: https://myhelp.glos.ac.uk/your-course/check-your-timetable-and-term-dates/Pages/default.aspx

We apologise for any inconvenience this may cause in the meantime.

investigating, 04 Dec 2019 11:36am GMT

As part of the work to resolve the current problem with the Timetabling system, Resource Booker has been made unavailable.

Please contact the IT & Library Helpdesk if you have any queries

Group Staff Services. Resource Booker status is degraded-performance with ongoing incident.
Resource Booker is now open again as normal for non-teaching room bookings. - monitoring, 11 Dec 2019 1:09pm GMT

Resource Booker is now open again as normal for non-teaching room bookings.

monitoring, 05 Dec 2019 1:21pm GMT

Resource Booker is now open again as normal for non-teaching room bookings.

The critical Timetabling system issues have now been resolved, however students and staff may find that some of their timetabled activities have been temporarily removed from their calendars.

We anticipate that calendars should be showing correctly again by the end of the week.

Staff should use the reports available on Infonet: https://infonet.glos.ac.uk/courseresources/Pages/timetables.aspx

Students should use the reports available on MyGlos Help: https://myhelp.glos.ac.uk/your-course/check-your-timetable-and-term-dates/Pages/default.aspx

We apologise for any inconvenience this may cause in the meantime.

investigating, 04 Dec 2019 11:36am GMT

As part of the work to resolve the current problem with the Timetabling system, Resource Booker has been made unavailable.

Please contact the IT & Library Helpdesk if you have any queries

Planned Maintenance

Services history

infonet.glos.ac.uk

infonet.glos.ac.uk status on 13 Dec 2019 was .
infonet.glos.ac.uk status on 12 Dec 2019 was .
infonet.glos.ac.uk status on 11 Dec 2019 was .
infonet.glos.ac.uk status on 10 Dec 2019 was .
infonet.glos.ac.uk status on 09 Dec 2019 was .
infonet.glos.ac.uk status on 08 Dec 2019 was .
infonet.glos.ac.uk status on 07 Dec 2019 was .

www.glos.ac.uk

www.glos.ac.uk status on 13 Dec 2019 was .
www.glos.ac.uk status on 12 Dec 2019 was .
www.glos.ac.uk status on 11 Dec 2019 was .
www.glos.ac.uk status on 10 Dec 2019 was .
www.glos.ac.uk status on 09 Dec 2019 was .
www.glos.ac.uk status on 08 Dec 2019 was .
www.glos.ac.uk status on 07 Dec 2019 was .

Staffnet

Staffnet status on 13 Dec 2019 was .
Staffnet status on 12 Dec 2019 was .
Staffnet status on 11 Dec 2019 was .
Staffnet status on 10 Dec 2019 was .
Staffnet status on 09 Dec 2019 was .
Staffnet status on 08 Dec 2019 was .
Staffnet status on 07 Dec 2019 was .

Staff Email & Office 365

Staff Email & Office 365 status on 26 Nov 2019 was .
Staff Email & Office 365 status on 25 Nov 2019 was .
Staff Email & Office 365 status on 24 Nov 2019 was .
Staff Email & Office 365 status on 23 Nov 2019 was .
Staff Email & Office 365 status on 22 Nov 2019 was .
Staff Email & Office 365 status on 21 Nov 2019 was .
Staff Email & Office 365 status on 20 Nov 2019 was and had incident.

Student Email & Office 365

Student Email & Office 365 status on 26 Nov 2019 was .
Student Email & Office 365 status on 25 Nov 2019 was .
Student Email & Office 365 status on 24 Nov 2019 was .
Student Email & Office 365 status on 23 Nov 2019 was .
Student Email & Office 365 status on 22 Nov 2019 was .
Student Email & Office 365 status on 21 Nov 2019 was .
Student Email & Office 365 status on 20 Nov 2019 was and had incident.

Infoserver

Infoserver status on 13 Dec 2019 was .
Infoserver status on 12 Dec 2019 was .
Infoserver status on 11 Dec 2019 was .
Infoserver status on 10 Dec 2019 was .
Infoserver status on 09 Dec 2019 was .
Infoserver status on 08 Dec 2019 was .
Infoserver status on 07 Dec 2019 was .

Library Service

Library Service status on 13 Dec 2019 was .
Library Service status on 12 Dec 2019 was .
Library Service status on 11 Dec 2019 was .
Library Service status on 10 Dec 2019 was .
Library Service status on 09 Dec 2019 was .
Library Service status on 08 Dec 2019 was .
Library Service status on 07 Dec 2019 was .

Moodle

Moodle status on 13 Dec 2019 was .
Moodle status on 12 Dec 2019 was .
Moodle status on 11 Dec 2019 was .
Moodle status on 10 Dec 2019 was .
Moodle status on 09 Dec 2019 was .
Moodle status on 08 Dec 2019 was .
Moodle status on 07 Dec 2019 was .

my.glos.ac.uk

my.glos.ac.uk status on 13 Dec 2019 was .
my.glos.ac.uk status on 12 Dec 2019 was .
my.glos.ac.uk status on 11 Dec 2019 was .
my.glos.ac.uk status on 10 Dec 2019 was .
my.glos.ac.uk status on 09 Dec 2019 was .
my.glos.ac.uk status on 08 Dec 2019 was .
my.glos.ac.uk status on 07 Dec 2019 was .

Student Records Online

Student Records Online status on 13 Dec 2019 was .
Student Records Online status on 12 Dec 2019 was and was under maintenance.
Student Records Online status on 11 Dec 2019 was .
Student Records Online status on 10 Dec 2019 was .
Student Records Online status on 09 Dec 2019 was .
Student Records Online status on 08 Dec 2019 was .
Student Records Online status on 07 Dec 2019 was .

CareerHub

CareerHub status on 13 Dec 2019 was .
CareerHub status on 12 Dec 2019 was .
CareerHub status on 11 Dec 2019 was .
CareerHub status on 10 Dec 2019 was .
CareerHub status on 09 Dec 2019 was .
CareerHub status on 08 Dec 2019 was .
CareerHub status on 07 Dec 2019 was .

Course Portal

Course Portal status on 13 Dec 2019 was .
Course Portal status on 12 Dec 2019 was .
Course Portal status on 11 Dec 2019 was .
Course Portal status on 10 Dec 2019 was .
Course Portal status on 09 Dec 2019 was .
Course Portal status on 08 Dec 2019 was .
Course Portal status on 07 Dec 2019 was .

Resource Booker

Resource Booker status on 13 Dec 2019 was and had incident.
Resource Booker status on 12 Dec 2019 was and had incident.
Resource Booker status on 11 Dec 2019 was and had incident.
Resource Booker status on 10 Dec 2019 was and had incident.
Resource Booker status on 09 Dec 2019 was and had incident.
Resource Booker status on 08 Dec 2019 was and had incident.
Resource Booker status on 07 Dec 2019 was and had incident.

Staff Records Online

Staff Records Online status on 13 Dec 2019 was .
Staff Records Online status on 12 Dec 2019 was .
Staff Records Online status on 11 Dec 2019 was .
Staff Records Online status on 10 Dec 2019 was .
Staff Records Online status on 09 Dec 2019 was .
Staff Records Online status on 08 Dec 2019 was .
Staff Records Online status on 07 Dec 2019 was .

VDI

VDI status on 13 Dec 2019 was .
VDI status on 12 Dec 2019 was .
VDI status on 11 Dec 2019 was .
VDI status on 10 Dec 2019 was .
VDI status on 09 Dec 2019 was .
VDI status on 08 Dec 2019 was .
VDI status on 07 Dec 2019 was .

Windows Workstation

Windows Workstation status on 13 Dec 2019 was .
Windows Workstation status on 12 Dec 2019 was .
Windows Workstation status on 11 Dec 2019 was .
Windows Workstation status on 10 Dec 2019 was .
Windows Workstation status on 09 Dec 2019 was .
Windows Workstation status on 08 Dec 2019 was .
Windows Workstation status on 07 Dec 2019 was .

Internet Connection

Internet Connection status on 13 Dec 2019 was .
Internet Connection status on 12 Dec 2019 was .
Internet Connection status on 11 Dec 2019 was .
Internet Connection status on 10 Dec 2019 was .
Internet Connection status on 09 Dec 2019 was .
Internet Connection status on 08 Dec 2019 was .
Internet Connection status on 07 Dec 2019 was .

Printing

Printing status on 13 Dec 2019 was .
Printing status on 12 Dec 2019 was .
Printing status on 11 Dec 2019 was .
Printing status on 10 Dec 2019 was .
Printing status on 09 Dec 2019 was .
Printing status on 08 Dec 2019 was .
Printing status on 07 Dec 2019 was .

Telephones

Telephones status on 13 Dec 2019 was .
Telephones status on 12 Dec 2019 was .
Telephones status on 11 Dec 2019 was .
Telephones status on 10 Dec 2019 was .
Telephones status on 09 Dec 2019 was .
Telephones status on 08 Dec 2019 was .
Telephones status on 07 Dec 2019 was .

University Network

University Network status on 13 Dec 2019 was .
University Network status on 12 Dec 2019 was .
University Network status on 11 Dec 2019 was .
University Network status on 10 Dec 2019 was .
University Network status on 09 Dec 2019 was .
University Network status on 08 Dec 2019 was .
University Network status on 07 Dec 2019 was .

Wifi

Wifi status on 13 Dec 2019 was .
Wifi status on 12 Dec 2019 was .
Wifi status on 11 Dec 2019 was .
Wifi status on 10 Dec 2019 was .
Wifi status on 09 Dec 2019 was .
Wifi status on 08 Dec 2019 was .
Wifi status on 07 Dec 2019 was .

Agresso

Agresso status on 13 Dec 2019 was .
Agresso status on 12 Dec 2019 was .
Agresso status on 11 Dec 2019 was .
Agresso status on 10 Dec 2019 was .
Agresso status on 09 Dec 2019 was .
Agresso status on 08 Dec 2019 was .
Agresso status on 07 Dec 2019 was .

CAFM

CAFM status on 13 Dec 2019 was .
CAFM status on 12 Dec 2019 was .
CAFM status on 11 Dec 2019 was .
CAFM status on 10 Dec 2019 was .
CAFM status on 09 Dec 2019 was .
CAFM status on 08 Dec 2019 was .
CAFM status on 07 Dec 2019 was .

Online Store

Online Store status on 13 Dec 2019 was .
Online Store status on 12 Dec 2019 was .
Online Store status on 11 Dec 2019 was .
Online Store status on 10 Dec 2019 was .
Online Store status on 09 Dec 2019 was .
Online Store status on 08 Dec 2019 was .
Online Store status on 07 Dec 2019 was .

SITS

SITS status on 13 Dec 2019 was .
SITS status on 12 Dec 2019 was and was under maintenance.
SITS status on 11 Dec 2019 was .
SITS status on 10 Dec 2019 was .
SITS status on 09 Dec 2019 was .
SITS status on 08 Dec 2019 was .
SITS status on 07 Dec 2019 was .

Sunrise

Sunrise status on 13 Dec 2019 was .
Sunrise status on 12 Dec 2019 was .
Sunrise status on 11 Dec 2019 was .
Sunrise status on 10 Dec 2019 was .
Sunrise status on 09 Dec 2019 was .
Sunrise status on 08 Dec 2019 was .
Sunrise status on 07 Dec 2019 was .

Misc Services

Misc Services status on 13 Dec 2019 was .
Misc Services status on 12 Dec 2019 was .
Misc Services status on 11 Dec 2019 was and was under maintenance.
Misc Services status on 10 Dec 2019 was .
Misc Services status on 09 Dec 2019 was .
Misc Services status on 08 Dec 2019 was .
Misc Services status on 07 Dec 2019 was .

Data Warehouse

Data Warehouse status on 13 Dec 2019 was .
Data Warehouse status on 12 Dec 2019 was .
Data Warehouse status on 11 Dec 2019 was .
Data Warehouse status on 10 Dec 2019 was .
Data Warehouse status on 09 Dec 2019 was .
Data Warehouse status on 08 Dec 2019 was .
Data Warehouse status on 07 Dec 2019 was .

Star Rez - Accommodation Portal

Star Rez - Accommodation Portal status on 13 Dec 2019 was .
Star Rez - Accommodation Portal status on 12 Dec 2019 was .
Star Rez - Accommodation Portal status on 11 Dec 2019 was .
Star Rez - Accommodation Portal status on 10 Dec 2019 was .
Star Rez - Accommodation Portal status on 09 Dec 2019 was .
Star Rez - Accommodation Portal status on 08 Dec 2019 was .
Star Rez - Accommodation Portal status on 07 Dec 2019 was .

Timetables

Timetables status on 13 Dec 2019 was and had incident.
Timetables status on 12 Dec 2019 was and had incident.
Timetables status on 11 Dec 2019 was and had incident.
Timetables status on 10 Dec 2019 was and had incident.
Timetables status on 09 Dec 2019 was and had incident.
Timetables status on 08 Dec 2019 was and had incident.
Timetables status on 07 Dec 2019 was and had incident.