Information about the current status of IT systems at the University of Gloucestershire.

Services

18 up
2 issue
0 down
Groups Services status
Group Web Services.
www.glos.ac.uk status is up.
infonet.glos.ac.uk status is up.
Group Email Services & Office 365.
Student Email & Office 365 status is up.
Staff Email & Office 365 status is up.
Group Student Services.
Student Records Online status is up.
Moodle status is up.
Infoserver status is up.
Library Service status is up.
my.glos.ac.uk status is up.
Group Staff Services.
Staff Records Online status is up.
VDI status is up.
Agresso status is degraded-performance with ongoing incident.
Course Portal status is up.
Group Network Services.
Internet Connection status is up.
University Network status is up.
Wifi status is up.
Printing status is up.
Telephones status is up.
Group Other Services.
Misc Services status is degraded-performance with ongoing incident.
Sunrise status is up.

Service notifications

Group Staff Services. Agresso status is degraded-performance with ongoing incident.
Agresso Web/Self Service – intermittent log on issue - monitoring, 05 Apr 2018 4:07pm BST

We are experiencing intermittent log on issue server error in ‘/ubw’ Application runtime error.

Please try again if you get this error

We are investigating the issue

Agresso Punchout Issue - monitoring, 29 Mar 2018 4:12pm BST

We are aware of an intermittent issue with Agresso Punchout – this is currently being investigated and we will provide an update as soon as possible – thank you for your patience

Group Other Services. Misc Services status is degraded-performance with ongoing incident.
Lecture Theatre Computers - investigating, 19 Mar 2018 8:11am GMT

A recent Microsoft update is causing some of the lecture theatre PCs to boot to a “…reboot in 1 minute” loading screen where it gets stuck. On affected machines, holding the power button in for 10 seconds to turn off the PC, and then pressing again will boot the computer normally. If you experience further issues please contact the AV Emergency service on your campus – a contact mobile number should be displayed in the lecture theatre. We are working to resolve the issue as soon as possible. We apologise for any inconvenience caused.

Some PC's hanging on start up - identified, 19 Apr 2018 2:22pm BST

We are aware of an issue effecting some staff Windows PCs on start up.

Sometimes the PC may fail to restart and sit with a black screen. Holding the power button in for 5 seconds will power off the PC. Pressing the power button again should allow the PC to boot normally. This issue was caused by a recent Microsoft security update.

Please contact the IT & Library Helpdesk on 4044 if you experience this. We can log a call for someone to visit and apply a permanent solution.

Planned Maintenance

Services history

www.glos.ac.uk

www.glos.ac.uk status on 26 Apr 2018 was up.
www.glos.ac.uk status on 25 Apr 2018 was up.
www.glos.ac.uk status on 24 Apr 2018 was up.
www.glos.ac.uk status on 23 Apr 2018 was up.
www.glos.ac.uk status on 22 Apr 2018 was up.
www.glos.ac.uk status on 21 Apr 2018 was up.
www.glos.ac.uk status on 20 Apr 2018 was up.

infonet.glos.ac.uk

infonet.glos.ac.uk status on 26 Apr 2018 was up.
infonet.glos.ac.uk status on 25 Apr 2018 was up.
infonet.glos.ac.uk status on 24 Apr 2018 was up.
infonet.glos.ac.uk status on 23 Apr 2018 was up.
infonet.glos.ac.uk status on 22 Apr 2018 was up.
infonet.glos.ac.uk status on 21 Apr 2018 was up.
infonet.glos.ac.uk status on 20 Apr 2018 was up.

Email Services & Office 365

Student Email & Office 365

Student Email & Office 365 status on 26 Apr 2018 was up.
Student Email & Office 365 status on 25 Apr 2018 was up.
Student Email & Office 365 status on 24 Apr 2018 was up and was under maintenance.
Student Email & Office 365 status on 23 Apr 2018 was up.
Student Email & Office 365 status on 22 Apr 2018 was up.
Student Email & Office 365 status on 21 Apr 2018 was up.
Student Email & Office 365 status on 20 Apr 2018 was up.

Staff Email & Office 365

Staff Email & Office 365 status on 26 Apr 2018 was up.
Staff Email & Office 365 status on 25 Apr 2018 was up.
Staff Email & Office 365 status on 24 Apr 2018 was up and was under maintenance.
Staff Email & Office 365 status on 23 Apr 2018 was up.
Staff Email & Office 365 status on 22 Apr 2018 was up.
Staff Email & Office 365 status on 21 Apr 2018 was up.
Staff Email & Office 365 status on 20 Apr 2018 was up.

Student Records Online

Student Records Online status on 26 Apr 2018 was up.
Student Records Online status on 25 Apr 2018 was up.
Student Records Online status on 24 Apr 2018 was up.
Student Records Online status on 23 Apr 2018 was up.
Student Records Online status on 22 Apr 2018 was up.
Student Records Online status on 21 Apr 2018 was up.
Student Records Online status on 20 Apr 2018 was degraded-performance and had incident.

Moodle

Moodle status on 26 Apr 2018 was up.
Moodle status on 25 Apr 2018 was up.
Moodle status on 24 Apr 2018 was up.
Moodle status on 23 Apr 2018 was up.
Moodle status on 22 Apr 2018 was up.
Moodle status on 21 Apr 2018 was up.
Moodle status on 20 Apr 2018 was up.

Infoserver

Infoserver status on 26 Apr 2018 was up.
Infoserver status on 25 Apr 2018 was up.
Infoserver status on 24 Apr 2018 was up.
Infoserver status on 23 Apr 2018 was up.
Infoserver status on 22 Apr 2018 was up.
Infoserver status on 21 Apr 2018 was up.
Infoserver status on 20 Apr 2018 was up.

Library Service

Library Service status on 26 Apr 2018 was up.
Library Service status on 25 Apr 2018 was up.
Library Service status on 24 Apr 2018 was up.
Library Service status on 23 Apr 2018 was up.
Library Service status on 22 Apr 2018 was down and was under maintenance.
Library Service status on 21 Apr 2018 was up and was under maintenance.
Library Service status on 20 Apr 2018 was up.

my.glos.ac.uk

my.glos.ac.uk status on 26 Apr 2018 was up.
my.glos.ac.uk status on 25 Apr 2018 was up.
my.glos.ac.uk status on 24 Apr 2018 was up.
my.glos.ac.uk status on 23 Apr 2018 was up.
my.glos.ac.uk status on 22 Apr 2018 was up.
my.glos.ac.uk status on 21 Apr 2018 was up.
my.glos.ac.uk status on 20 Apr 2018 was up.

Staff Records Online

Staff Records Online status on 26 Apr 2018 was up.
Staff Records Online status on 25 Apr 2018 was up.
Staff Records Online status on 24 Apr 2018 was up.
Staff Records Online status on 23 Apr 2018 was down and was under maintenance.
Staff Records Online status on 22 Apr 2018 was up.
Staff Records Online status on 21 Apr 2018 was up.
Staff Records Online status on 20 Apr 2018 was up.

VDI

VDI status on 26 Apr 2018 was up.
VDI status on 25 Apr 2018 was up.
VDI status on 24 Apr 2018 was up.
VDI status on 23 Apr 2018 was up.
VDI status on 22 Apr 2018 was up.
VDI status on 21 Apr 2018 was up.
VDI status on 20 Apr 2018 was up.

Agresso

Agresso status on 26 Apr 2018 was degraded-performance and had incident.
Agresso status on 25 Apr 2018 was degraded-performance and had incident.
Agresso status on 24 Apr 2018 was degraded-performance and had incident.
Agresso status on 23 Apr 2018 was degraded-performance and had incident.
Agresso status on 22 Apr 2018 was degraded-performance and had incident.
Agresso status on 21 Apr 2018 was degraded-performance and had incident.
Agresso status on 20 Apr 2018 was degraded-performance and had incident.

Course Portal

Course Portal status on 26 Apr 2018 was up.
Course Portal status on 25 Apr 2018 was up.
Course Portal status on 24 Apr 2018 was up.
Course Portal status on 23 Apr 2018 was up.
Course Portal status on 22 Apr 2018 was up.
Course Portal status on 21 Apr 2018 was up.
Course Portal status on 20 Apr 2018 was up.

Internet Connection

Internet Connection status on 26 Apr 2018 was up.
Internet Connection status on 25 Apr 2018 was up.
Internet Connection status on 24 Apr 2018 was up.
Internet Connection status on 23 Apr 2018 was up.
Internet Connection status on 22 Apr 2018 was up.
Internet Connection status on 21 Apr 2018 was up.
Internet Connection status on 20 Apr 2018 was up.

University Network

University Network status on 26 Apr 2018 was up.
University Network status on 25 Apr 2018 was up.
University Network status on 24 Apr 2018 was up.
University Network status on 23 Apr 2018 was up.
University Network status on 22 Apr 2018 was up.
University Network status on 21 Apr 2018 was up.
University Network status on 20 Apr 2018 was up.

Wifi

Wifi status on 26 Apr 2018 was up.
Wifi status on 25 Apr 2018 was up.
Wifi status on 24 Apr 2018 was up.
Wifi status on 23 Apr 2018 was up.
Wifi status on 22 Apr 2018 was up.
Wifi status on 21 Apr 2018 was up.
Wifi status on 20 Apr 2018 was up.

Printing

Printing status on 26 Apr 2018 was up.
Printing status on 25 Apr 2018 was up.
Printing status on 24 Apr 2018 was up.
Printing status on 23 Apr 2018 was up.
Printing status on 22 Apr 2018 was up.
Printing status on 21 Apr 2018 was up.
Printing status on 20 Apr 2018 was up.

Telephones

Telephones status on 26 Apr 2018 was up.
Telephones status on 25 Apr 2018 was up.
Telephones status on 24 Apr 2018 was up.
Telephones status on 23 Apr 2018 was up.
Telephones status on 22 Apr 2018 was up.
Telephones status on 21 Apr 2018 was up.
Telephones status on 20 Apr 2018 was up.

Misc Services

Misc Services status on 26 Apr 2018 was degraded-performance and had incident.
Misc Services status on 25 Apr 2018 was degraded-performance and had incident.
Misc Services status on 24 Apr 2018 was degraded-performance and had incident.
Misc Services status on 23 Apr 2018 was degraded-performance and had incident.
Misc Services status on 22 Apr 2018 was degraded-performance and had incident.
Misc Services status on 21 Apr 2018 was degraded-performance and had incident.
Misc Services status on 20 Apr 2018 was degraded-performance and had incident.

Sunrise

Sunrise status on 26 Apr 2018 was up.
Sunrise status on 25 Apr 2018 was up.
Sunrise status on 24 Apr 2018 was up.
Sunrise status on 23 Apr 2018 was up.
Sunrise status on 22 Apr 2018 was up.
Sunrise status on 21 Apr 2018 was up.
Sunrise status on 20 Apr 2018 was up.